Shipping & Frequently Asked Questions
• Are Pikalula Nappy Bags biodegradable?
Yes! Pikalula Nappy Bags are made from EPI's TDPA™ (Totally Degradable Plastic Additives), which means that they are biodegradable.
• Besides a nappy bag, how else can Pikalula Nappy Bags be used?
You can use the Pikalula Nappy Bag as a barf bag for expecting mommies or car-sick kiddos, laundry bag to separate soiled clothes from clean clothes, wet bag after swimming at the beach, sanitary bag for ladies, garbage bag for long road trips, or even a pet waste disposal bag.
• What is the PikaPow Programme?
Pikalula Nappy Bags' outer packaging is 100% recyclable. Unleash your green power, or PikaPow, by helping us recycle. When you collect ten pieces of used outer packaging and post them to Pikalula HQ, we will responsibly recycle the plastics. In return, YOU get a pack of nappy bags for FREE!
• How can I buy Pikalula Nappy Bags?
Our products can be ordered right here from our Official Website.
• When will I receive my order?
You can expect your order in 1-3 working days if you live in West Malaysia, and 5-7 working days if you live in East Malaysia.
• How can I contact Pikalula about my order?
Please feel free to contact us at +6019-6718891 from 9am to 6pm every Monday - Friday. After working hours, you can drop us an email at [email protected] and we promise to get back to you when we're back.
• Do you accept returns?
If you are unhappy with your order, you may return your unopened and unused product within 7 days of receipt. Refunds will take 3-5 working days. Cost of return is to be borne by you.
• Can I become a Pikaffiliate?
If you are passionate about kids and genuinely love to share good parenting advice and products, drop us an email at [email protected]. We'll set you up with your very own personalised code to share with your friends and followers.
• How can I leave my feedback?
Send us an email at [email protected]. We love to hear from people who have used our products so we can keep improving and creating what people love.